Sunday, 4 March 2012

Fostering Intercultural Communication

Intercultural scenario

Singapore is a multicultural and multiracial country and it is not surprising that people from all around the world gather in Singapore. With 30% of Singapore residents who are foreigners, fostering intercultural understanding is extremely important and essential to ensure social cohesion here.

Cultural differences are the basis for misunderstandings between people from different backgrounds. For example, when I first saw Bangladeshi guys hold hands in public in Singapore I felt  it was extremely unacceptable. To them it was their norm to hold hands to represent brotherhood and/or sign of respect between the males. In Singaporean’s context and in many other cultural contexts, holding hands is also the sign of friendship but usually restricts to children and females. Hence when my friends and I saw them holding hands together, we will always associate them as homosexuals or even despise them. After we knew the truth, we show more tolerance towards guys holding hands and eventually accepted it.  



Apparently, according to CBS news, the Americans show less approval to this act when the two leaders, President Bush and Saudi Crown Prince Abdullah holding hands as they strolled in a 2005 diplomatic meeting. http://www.cbsnews.com/stories/2005/04/27/eveningnews/main691413.shtml I think what President Bush did is a form of respect to their culture and by indicating they are friends by holding hands. It was acceptable to me when I knew the reason behind this practice of the Arabs.  

Fundamentals of effective communication

In order to stimulate effective communication between people from different cultural groups, I think we should first identify what are the problems we face as different individuals when interacting. Then we should gather more information on it to draw the reasons behind these differences in cultural practices. I think once we know the reasons for the differences in cultural practices, we will tend to accept it. Well at least for me. 

I think our greatest mistake is stereotyping people which leads to more misunderstandings and resentments between different individuals. For example, Singaporean always stereotype foreign Bangladeshi workers as being uneducated people and all of them are bad who ogle at girls at Sentosa beach. I hate to say it but I think I am guilty of this too. We ended up despising and discriminating them. However, not all of them are behave this way and they in fact put in a lot of effort in helping to build our nation. In fact most of them are polite and friendly as I always saw them offering their seats in MRT to those who need it. I had read a recent article that had being circulating around at Facebook where a Singaporean shared a different perspective on them while working together with them. http://newnation.sg/2012/01/working-with-the-banglas-on-new-years-eve/
Lastly, we should all be more ethnorelative rather than ethnocentric so that we are able to adapt into a new environment quickly and also produce a more conducive place to embrace people from different parts of the world. Being open-minded is essentially important to foster a good intercultural communication.

3 comments:

  1. Great post! I like the video you provided in the post which articulated a good example of intercultural scenario. Indeed, ethnocentric and open-minded are very crucial for us to be more adaptive to the cultural difference. And moreover, if we know more background information of our counterparts while communicating, it will better foster the conversation.

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  2. I am guilty of being a myopic individual where i similarly fall into the trap of stereotyping the Bangladeshi foreign workers without trying to understand their culture. It was only after the post made by the Singaporean who tried to correct our perception on these foreign workers, that i changed how i viewed foreigners. Sharing your knowledge in your post certainly helped many of us understand the attitude and actions of the Bangladeshi. Thanks for posting up the picture which affirms my skeptical notions about them holding hands as part of their culture!

    As many would know that knowledge can bridge the gap between 2 or more culturally different people, yet there is still inertia in us to find out more about them. How do you think we can expand this knowledge to others? It is a sad fact that society as a whole only preaches about being open-minded but not practise it.

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  3. nice post!

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